Question 1

What type of care do you provide?

Accepted Answer

Northeast Family Care provides outpatient primary care services including preventive care, chronic condition management, and evaluation of common illnesses. When additional testing or specialty care is needed, we coordinate with local laboratories, imaging centers, and specialists.

Question 2

Do I need insurance to be seen?

Accepted Answer

No. We operate on a direct pay basis. This allows us to focus entirely on your care without insurance restrictions. We provide clear, upfront pricing so you always know what to expect.

Question 3

Can I use my insurance for labs or imaging?

Accepted Answer

Labs, imaging, prescriptions, and specialist care are separate from our clinic. Outside providers and facilities handle those services. They may bill your insurance based on their policies and your plan. We do not guarantee coverage. We do not handle insurance decisions. Please check your benefits and expected costs with your insurance company and the outside provider.

Question 4

Do you treat children?

Accepted Answer

Yes. We are a family practice and see patients of all ages, from infants to seniors, for acute needs and general primary care services.

Question 5

Do you provide work or school notes?

Accepted Answer

Yes. If clinically indicated during your visit, we can provide medical documentation for work/school absence or clearance.

Question 6

Is this service appropriate for emergencies?

Accepted Answer

No. Northeast Family Care provides primary and express care services for non urgent conditions. If you are experiencing a medical emergency, chest pain, difficulty breathing, or severe injury, please call 911 or visit the nearest emergency room immediately.

Question 7

What if I need a specialist?

Accepted Answer

We handle referrals just like any other primary care office. We can coordinate care with specialists in the local hospital systems when advanced care is needed.

Question 8

How often do I need a physical?

Accepted Answer

You and your clinician determine the frequency of physical examinations based on acute concerns and preventive needs. We do not require a set number of yearly physical visits or schedule physicals just for billing.

Question 9

Can I use my HSA or FSA card?

Accepted Answer

Yes. Our services are qualified medical expenses. We can provide detailed receipts for your records or reimbursement.

Primary CareWith Clear Pricing

Full Scope Medical Care

Sick Visit

Wellness Visit

Clinical Management

Common Questions